For effective service delivery and bilateral understanding, the top management staff of the Nigerian Communications Commission (NCC) were in Accra, Ghana recently on a two-day working visit to National Communications Authority (NCA) of Ghana.
By Emma Ogbuehi
For effective service delivery and bilateral understanding, the top management staff of the Nigerian Communications Commission (NCC) were in Accra, Ghana recently on a two-day working visit to National Communications Authority (NCA) of Ghana.
The visit gave the two telecom regulatory bodies opportunity to exchange insights on key regulatory areas, including Quality of Service (QoS) monitoring, telecom infrastructure protection, consumer protection best practices, and cybersecurity.
As part of the visit, the NCC delegation led by the Executive Vice Chairman, Dr. Aminu Maida toured the NCA’s Communications Monitoring Centre (CMC), which enables near real-time monitoring of QoS performance across Ghana through its Network Monitoring System. The team also visited the NCA’s Common Platform, a system used to track the financial performance of licensed operators.
During the visit, both institutions delivered presentations highlighting their respective regulatory milestones over the past decade. The Acting Director-General of the NCA, Rev. Edmund Fianko, while welcoming the NCC delegation to his agency harped on the importance of sustained collaboration between Ghana and Nigeria with a view to enhancing telecoms services in the two countries to global best standards.
He stressed: “We must continue to set the tone for regional leadership, particularly on the international stage. Ghana is eager to partner with Nigeria on ECOWAS Roaming, cross-border regulatory monitoring, and capacity building to enhance regional integration.”
Fianko described his country’s collaboration with Nigeria as important given the volume of telecoms traffic and bilateral trade between the two countries.
In his remarks, the NCC’ boss commended the NCA’s telecoms regulatory initiatives, especially in real-time monitoring and managing market dominance
According to him, the NCC’s team visit is “not just because of what we’ve heard, but because of what we’ve seen — Ghana’s impressive regulatory infrastructure and innovation. Nigeria is ready to collaborate on ECOWAS Roaming and learn from Ghana’s experiences.”
The NCC shared notable achievements such as the successful implementation of the NIN-SIM linkage policy, the rollout of its Incident Reporting Platform, the development of frameworks for Quality of Service, Consumer Satisfaction, and Compliance Indices, as well as initiatives like Tariff Simplification and the operationalisation of the Presidential Order designating telecom infrastructure as Critical National Information Infrastructure.
On its part, the NCA made presentations on the agency’s focus on regulatory innovation, data-driven oversight, and stakeholder engagement, all of which, they claimed had improved compliance and quality assurance across Ghana’s telecommunications industry.
To foster broader continental collaboration, Maida invited Ghana to become a member of the African chapter of the International Institute of Communications (IIC), now being formed.
The NCC and NCA reaffirmed the importance of continued knowledge exchange, technical cooperation, and collaborative monitoring of telecommunications operations within their respective jurisdictions.
