Emirates upgrades operations with smart tech
By Jeph Ajobaju, Chief Copy Editor
A variety of smart technology has been introduced by Emirates Airline to facilitate smooth and fast travel in a twin drive to retain existing customers and attract and retain new ones on all routes.
The United Arab Emirates (UAE) national carrier has advised passengers to arrive at the airport three hours before flight and leverage the multiple offerings on its app downloadable on their mobile phones
With the app, at their fingertips, they can
- Get all flight details
- Track their baggage
- Book and change flights
- Download a digital boarding pass for most destinations
- Check what meals will be served onboard
- Book their chauffeur drive service
- Pre-select and plan movies to watch inflight
Passengers can check-in online 48 hours ahead of their flight using the online check-in option on the Emirates website. In a few clicks, they can select a seat and preferred meal, and take advantage of any last-minute upgrade options.
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Flying from Ajman
Those starting their journeys from Ajman can take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal, according to information provided by Emirates, per reporting by The Guardian.
They can
- Check-in up to four hours before flight
- Present health document
- Check-in baggage
- Collect boarding passes
- Buy a bus ticket and head directly to Emirates Terminal 3 with regular bus departures between 4am and 11.30pm
Upon arrival at the airport, travellers can simply continue through to their flight.
An excellent and complimentary option – especially for families travelling with children – is to drop luggage the night before travel.
Passengers departing from Dubai can check-in early and drop off their bags at the airport 24 hours before departure, or 12 hours before departure if flying to the United States or Tel Aviv, and then arrive at the airport and proceed directly to immigration.
A quick and easy option once at the airport is the self-check-in kiosks.
Travellers can follow the steps on the touchscreen kiosk and complete the check-in process or operate the kiosk without a touch using a mobile phone.
It is possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and if you’ve already checked in online, there is also an option to use the baggage drop area to check-in bags.
For First and Business Class customers departing Dubai, the Smart Tunnel at Dubai International Airport is a world-first for passport control.
Here, passengers simply walk through a tunnel and are cleared by immigration without human intervention or physical passport stamp.
All it takes to register is a quick photo at check-in to capture facial data.
Travellers can check-in, clear immigration, access the airport lounge in Concourse B and board flights at selected gates purely by facial recognition or using their boarding pass.
