Disruptions which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, have been restored
By Emma Ogbuehi
Disruptions of March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, have been restored to approximately 90% of their peak utilization capacities.
According to the NCC, following the restoration, data and voice services would operate optimally pending full repairs of the undersea cables.
The Commission gave the assurance in a statement by its Director, Public Affairs, Reuben Muoka, on Monday. The release added that all operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.
The statement reads:
“Following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.
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“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.
“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.
“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts”.
NCC had on Thursday, March 14, late night issued a release in which it disclosed that a combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast, had negatively impacted data and fixed telecom services in several countries of the sub-region, including Nigeria, Ghana, Ivory Coast, Senegal, Cote de Ivoire, among others. According to the release, the cuts occurred somewhere in Cote d’Ivoire and Senegal, with an attendant disruption in Portugal.
